Refund Policy
We want you to be completely satisfied with your purchase from Gohil Spices. If you are not happy with your order, please review our refund policy below.
1. Eligibility for Refunds
Refunds are available for products that are damaged, defective, or incorrect due to an error on our part.
To be eligible for a refund, you must contact us within 7 days of receiving your order.
2. Non-Refundable Items
Perishable goods (e.g., spices) cannot be returned or refunded unless they are damaged or defective upon arrival.
Items purchased during a sale or promotion are final and non-refundable.
3. How to Request a Refund
Contact our customer support team at [insert email] within 7 days of receiving your order.
Provide your order number, a description of the issue, and photos of the damaged or defective product (if applicable).
Once your request is approved, we will provide instructions for returning the item (if necessary).
4. Refund Process
Upon approval, refunds will be processed within 5-7 business days.
Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
5. Exchanges
If you received an incorrect item, we will gladly send you the correct product at no additional cost. Please contact us at [insert email] to arrange an exchange.
6. Contact Us
For any questions or concerns regarding refunds, please contact our customer support team at support@gohilspices.com or +91 98700 33373.